Last updated 30 July 2026. This policy explains what MrPolo collects when you shop with us, why, and what you can ask us to do about it.
Who we are
MrPolo, Asma Fakih Road, Narpoli, Bhiwandi, Maharashtra, India. Contact: shaikhanas528@gmail.com
What we collect
- Order information — your name, delivery address, email address and phone number, and what you bought.
- Payment information — handled entirely by our payment gateway. We never see or store your card number, UPI PIN or bank credentials.
- Device and usage data — IP address, browser, pages viewed, collected through cookies and analytics so we can see what's working on the site.
- Anything you send us — emails and messages about sizing, orders or returns.
Why we collect it
To take payment, pack and ship your order, handle returns, answer your questions, prevent fraud, meet our tax and accounting obligations, and — only if you've opted in — email you when a new colour drops.
Who we share it with
Only the parties who need it to get your order to you:
- Shopify, which hosts this store and processes orders
- Our payment gateway, to take payment
- Our courier partners, to deliver your parcel
- Analytics providers, in aggregate form
We do not sell your personal data. We do not rent, trade or share your contact list with anyone for marketing purposes.
Cookies
This site uses cookies to keep items in your cart, remember your session and measure traffic. You can block or delete cookies in your browser settings, though the cart may stop working properly if you do.
How long we keep it
Order records are retained for as long as required under Indian tax and accounting law. Marketing contacts are kept until you unsubscribe. Support emails are kept for two years.
Your rights
You can ask us to show you what data we hold about you, correct anything that's wrong, delete your data where we're not legally required to keep it, or stop marketing emails at any time. Write to shaikhanas528@gmail.com and we'll respond within 30 days.
Security
The store runs over HTTPS and payment data is handled by PCI-compliant providers. No system is perfectly secure, but we take reasonable steps and we'll tell you promptly if something goes wrong.
Children
This store is not intended for anyone under 18. We don't knowingly collect data from minors.
Changes
If this policy changes materially, we'll update the date at the top and, where the change affects you, tell you by email.